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eBay StoreNews Letter

• About Us
About Us Welcome to Bay Hydro, Your one stop garden shop.

Our mission is simple: we are here to provide the best quality products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. We pride ourselves in super quick out the door shipping (usually same day).
· We are authorized dealers for the following companies: HydroFarm, Sunlight supply, Bay Hydro, PAR-TEK LIGHTING, HARVEST-TEK SUPPLY, DL Wholesale, Solis Tek, Boogie Brew, SPEEDEE TRIMS, UHS & many more!
· All items listed are “private listings”, and are shipped discretely, including a discrete return address.

Contact Information:
Bay Hydro LLC
5950 Key Court
Suite A
Loomis CA 95650
[phone removed by eBay]

Office Hours are Monday - Friday 11am -7pm PST. Closed on Saturday and Sunday.

• Payment
Payment We accept PaypPal and most major credit cards.

• Shipping
Shipping By default, all items are shipped via Ground / Economy Service, which ever comes up as the less expensive shipping option "FREE SHIPPING". Bay Hydro is willing to work with any customer to receive faster shipping times, if the customer is willing to cover additional shipping fees.
· P.O. Boxes and other “USPS only” shipping delivery locations cost our company more to ship to, you will need to cover these additional cost or provide a physical shipping address. This will depend on the item being purchased and delivery destination. Feel free to contact us for a quote. Also, some states in the US will cost more to ship to. These states include: Alaska, Hawaii, and Puerto Rico & U.S. Territories. Again you may be ask to pay additional shipping cost to these location.
· Shipping and handling time is most often between 12-24 hours, after payment is received. (Unless otherwise specified)

Attention International customers: Shipping times vary from 2 weeks to up to 2 months, depending on where your purchase is being shipped. When choosing your shipping option, the cheaper alternative can / will add to the shipping time. In addition, First class International, Small flat rate boxes, and padded flat envelopes do not provide a true tracking number. The tracking number provided is a customs tracking number, which will not update often, or sometime during the entire duration of the shipping process. To avoid not receiving your true tracking number, please select from the following shipping options: Priority mail or Express Mail, DHL Express, FedEx, UPS. Your country may charge Import Duties or Taxes when importing from USA. It is up to you, as the customer, to pay these taxes and duties. Lastly, it is up to the customer to know your countries import laws. Bay Hydro LLC is not responsible if your items are lost, or seized by customs. If your item is returned back to Bay Hydro LLC, we will refund your money for the Items only, not the shipping cost that the customer has paid. We are always open to shipping world-wide, please contact us for a quote, or if you have any further questions.

• Terms
Terms Trademarks
All brand, product, service, and process names appearing on our eBay store are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Bay Hydro LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Bay Hydro LLC or any third party, except as expressly granted herein.



Miscellaneous
VOID WHERE PROHIBITED:
Although the information on eBay store is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Bay Hydro LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Bay Hydro LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Bay Hydro LLC with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Bay Hydro LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Bay Hydro LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

• Returns
Returns · Returns are offered within 14 days of receiving your item(s). You may be charged up to a 10% restocking fee, which is rare, but possible. Requests for returns or exchanges must be made within 3 business days of receiving the item.
· Refunds will NOT be accepted if the item(s) have been opened or used. We CANNOT accept returns on the following items: Nutrients or Additives, Used trimmers, scissors, Bubble Bags, & odor bags, as we cannot assure product quality for the next buyer. However, if your item is new, unopened and unused, we will accept the item back for a refund of what you paid for the items. Shipping cost is included in all item pricing, therefore your refund amount may be less than what you originally paid since we do not refund the shipping cost. Buyer is responsible for ALL return shipping expenses, including any future warranty shipping cost that may be needed. If any returned item(s) are delivered back to us that violate the terms above, will are subject to discard the item(s), and NO refund/credit will be given to the buyer. ALL returns are required to have an RMA number.

Return Policy
You may purchase merchandise from our eBay store by using any one of the payment options listed in (link to Payment Options). Bay Hydro LLC reserves the right to change its payment procedures at any time without prior notice to you.

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