We will leave positive feedback immediately after receiving the POSITIVE feedback from you. We appreciate positive feedback as much as you do. Please don\'t give us neutral and negativefeedback before getting in touch with us. Don\'t forget that good communication can solve all problems. You will get a reply or solution within 24 hours. If there is no response after 48hrs, it should be the system blocking our message, please provide us with your email then we can sort the issue out for you asap.

We only accept eBay payments.

Please make payment within 7 days as eBay will open the UNPAID case automatically. For order cancellation, please inform us within 7 days.

US/Canada/DE/UK/AU warehouse is available. Local fast shipping and no custom tax are tax are needed.

We ship daily Monday - Friday. All orders will be shipped within one working day after payment, Tracking number will be uploaded on eBay within 24 hours after shipment.

Buyer needs to pay possible duty fees if shipping is from China. Remote Areas may charge extra postage. The shipping and handling rate is fixed and non-refundable.

We only ship to eBay\'s physical address, your eBay address should match the delivery address, PO. BOX is not acceptable. If you want to change your shipping address, please inform us at the time of purchase.

Please make payment within 7 days as eBay will open the UNPAID case automatically. For order cancellation, please inform us within 7 days.

If any questions, please feel free to contact us first, Please don\'t give us neutral and negative feedback before getting in touch with us. Don\'t forget that good communication can solve all problems.

Our buyers will enjoy a 30-day return of goods without any reason. Exchange or refund, it is up to the buyer.

5-year Warranty: We offer 1st year all free, and a 2nd-5th year limited warranty policy to all grow lamps. We also accept returns within 30 days of arrival.

Our warranty centers in the US, Canada, EU, UK, Australia, and China will ensure you a prompt solution for product issues within 24 business hours. The standard warranty issue will be solved within 15 business days.

Mars Hydro wishes that every item is the perfect match for your cultivation. If you don\'t feel it\'s a good fit, we\'ll help you work through it. Contact Mars Hydro Service, and we’ll respond within one business day regarding the following policy.

Days FREE Return-Only LED Grow Lights can be returned or exchanged. Returns and exchanges must be initiated within 30 days from the delivery date and must be in the same condition that you received them, and in the original packaging.

Mars Hydro Grow Tents and Grow Kits are FINAL-SALE items, once received, no return service would be provided. Therefore, if any defects, please contact us within 48 hours of the arrival of the items, and we’ll offer help.

Please contact Mars Hydro Service Team first before returning any items. Please note: Items sent back without authorization may not be refundable.And for the return reason please choose as below:“Ordered by mistake”,“Don\'t like it”,“Changed my mind”,“Doesn\'t fit” and “Found a better price”,We are here for you.

Yes. We are Mars Hydro factory as you can see our store name is \"marshydro\". We sell 100% authentic MarsHydro products with the lowest factory price. Beware of fake sellers who copy our photos/brand but sell our products at low prices.

When choosing a LED grow light, there are several important factors to consider to ensure you select a good one for your indoor gardening needs. Here are some key points to keep in mind:

1. Light spectrum: Plants require different light wavelengths for various stages of growth. Look for a grow light that provides a full spectrum, including both blue and red wavelengths.

2. Wattage and coverage area: Consider the size of your grow space and the number of plants you plan to cultivate. Ensure the LED grow light you choose has sufficient wattage and coverage area to adequately cover and provide light for your plants. The manufacturer should provide recommendations for the maximum coverage area based on the light’s specifications.

3. Energy efficiency: LED grow lights are known for their energy efficiency compared to other lighting options. Look for lights that have a high energy efficiency rating, such as those labeled as “Energy Star” or with high efficacy (measured in micromoles per joule, μmol/J). Energy-efficient lights will help you save on electricity costs in the long run.

4. Cooling system: LED lights can generate heat, so it’s important to choose a model with an effective cooling system to prevent overheating. Look for grow lights with built-in fans, heat sinks, or other cooling mechanisms to ensure proper heat dissipation and extend the lifespan of the light.

5. Durability and lifespan: Check customer reviews and ratings to assess the durability and reliability of the LED grow light you are considering. A good quality light should have a long lifespan (often stated in hours of operation) and be built with high-quality components.

6. Dimmability and control features: Some LED grow lights offer dimming options or control features that allow you to adjust the intensity of the light. This flexibility can be beneficial for different plant species and growth stages.

7. Price and warranty: LED grow lights come in various price ranges. While it’s tempting to opt for cheaper options, prioritize quality and reliability. Look for lights that offer a warranty to protect your investment and ensure you can get support if any issues arise.

8. Reviews and recommendations: Read reviews and seek recommendations from experienced indoor gardeners or horticultural communities. Real-life experiences and feedback can provide valuable insights into the performance and suitability of different LED grow lights.

A:To clean the LED plant lights, simply wipe them down with a damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the light surface. To maintain the lights, contact with our customer service within warranty for replacement parts, such as bulbs or dimming box, and keep the lights in a dry and well-ventilated area

LED grow lights provide an efficient and long-lasting lighting solution for indoor gardening. They offer the flexibility full spectrum to your plant’s specific needs, resulting in healthier growth, increased yields, and more successful indoor gardens.

1. Energy Efficiency: LED grows lights are highly energy-efficient compared to traditional lighting systems such as incandescent or fluorescent lights. LEDs consume less electricity while producing the same amount of light, resulting in lower energy bills and reduced environmental impact.

2. Plants loved full Spectrum: Different plant species have different light requirements during different stages of growth, and LED lights provide full spectrum to match those needs. This flexibility promotes healthier and more productive plants.

3. Longer Lifespan: LED grow lights have a significantly longer lifespan compared to other lighting options. They can last up to 50,000 hours or more, depending on the quality of the LEDs. This means you won’t have to replace them as frequently, saving you money in the long run.

4. Heat Management: LED grow lights generate less heat compared to traditional lighting systems. This is beneficial for indoor gardening because it reduces the risk of heat damage to your plants and helps maintain optimal growing temperatures in your grow space. Additionally, the lower heat output reduces the need for additional cooling equipment, saving you money on ventilation and air conditioning costs.

5. Compact Design: LED grow lights are available in various compact and lightweight designs, making them suitable for smaller indoor spaces. They can be easily mounted or hung, allowing you to maximize vertical growing space and optimize light distribution to your plants.

6. Plant-Specific Features: Some LED grows lights offer additional features such as adjustable intensity, built-in timers, and automated lighting schedules. These features provide convenience and help simulate natural sunlight patterns, promoting healthy growth and development of your plants.